How Our Differences Benefit You:
Our Team, serving as your outsourced staff, becomes an extension of your real estate department. We collaborate with you to develop your company’s real estate plan and strategy.
- Client-driven service has been our primary and driving focus since the inception of our company. Client service is the basis of Ross Property Advisors and Client satisfaction is the ultimate measure of how effectively we provide solutions to your real estate.
- Our team works together to meet your long-term goals and objectives. They deliver spirit, integrity, and expertise that set the standard for superior service.
- Experienced professionals are assigned to specific Client projects focusing on four guiding principles: customized service, integrity, values, and continuous improvement. Their specialized backgrounds and diversified skills allow us expertise to create a value-added, solution-based environment for you.
- Our ability to maneuver strategically in an always-changing competitive environment allows us to act, not react. We time decisions to proactively take advantage of changing market conditions, which gives you and us the advantage!
- Customized solutions and state of the art technology help us optimize your communication and performance that contribute to your bottom-line savings.
- Custom-designed web-based tracking and monitoring provides our Clients with real-time access to the progress of everything from project initiation through completion. Every detail, including phone calls, meeting results, project manager’s notes, project and site photos, is readily accessible via the web. Our system not only yields the most consistent reporting available, but also allows for concrete sets of checks and balances to ensure your project’s success.
- Our level of commitment and services is consistent for all Clients regardless of size or magnitude. We will manage a small venture with the same dedication we provide to large projects.
- We solicit your feedback regularly to make sure the service you get is effective. This communication structure reinforces our commitment to single-source responsibility to Client services, teamwork and long-term Client relationships.
Service Delivery Process
Our experience and proven process enables our clients to capitalize on a variety of decision-focused resources unavailable with most traditional real estate service providers. Our performance-focused team has the technical expertise, talent and experience to service our Clients’ requirements, or if chosen, their entire real estate portfolio.
Our strength lies in our ability to furnish custom-fit solutions that far exceed those of the traditional real estate service providers.
We serve as a seamless extension of our Clients’ real estate department, becoming an integral part of their strategic planning and execution processes to help them meet and exceed their real estate objectives.
Technology Tools
The Ross Property Advisors advantage is most evident in our provision of leading-edge technology for transaction tracking and management and lease administration. Our technology driven, professionally performed services ensure that our Clients benefit from the finest in service innovation and performance. We utilize a wealth of innovative software applications to improve communication, data management and operational efficiency within our Clients’ real estate operations. We design our technology and service solutions to complement internal operations, optimizing your real estate portfolio’s performance and operational cost savings.
Corporate Experience
Unlike most real estate service providers, Ross Property Advisors focuses on select, long-term relationships initially. We evaluate how our services can complement the internal structure of our Client properties. This enables us to provide a salaried staff of experienced people, invest in cutting-edge technology and expand the structure necessary to custom fit our capabilities to our Clients’ real estate needs.
Our Clients range from Fortune 500 companies to regionally based organizations that are strategically expanding throughout the United States. With a continued focus on the long-term business plans and portfolio of real estate needs, we carefully target potential Clients that will benefit from our “Partnership” philosophy when custom fitting a package of services to a Client’s individual needs.
Transaction Goals
- Focus on reducing our Clients’ real estate cost
- Develop long-term Client relationships that allow for ongoing collaboration on all real estate related matters
- Maintain the highest level of trust, integrity, and credibility with all portions to the transaction
Transaction Process
- Identify Strategic Objectives –
- Requirement Analysis-Determine the type, amount, location, economics of space required –
- Lease Analysis-Abstract of existing lease and proposed lease, including: addendums, amendments, exhibits and side letters –
- Space plan analysis, determine current requirements, net useable square footage.
Market Analysis
- Evaluate existing options to determine optimal size relocation or renewal strategy.
Negotiation
- Information is “Power” in negotiations. Having accurate, timely, fact-based information creates a competitive negotiation situation.
Personalized Service
- Everyone in the company is valued in every transaction; the Client is always the priority.
Team Approach
- Our team approach extends beyond our company to include specialists in the fields of Law, Architecture, Finance, Appraisal, Etc.
Analysis
- Every available option is compared against all other options in a spreadsheet format to evaluate and compare in a “like kind” format.
Web Based Transaction Management
The Result:
- Reduced real estate cost.
- Increased real estate flexibility.
